The waterpark has a fully equipped first aid station capable of dealing with any injury and open all day.
The waterpark has fully trained lifeguards at all slides and stations around the park for the safety and protection of all visitors.
At Watercity you can do your shopping and buy gifts for your friends or choose a souvenir that will remind you of your relaxing holiday in Crete and the adrenaline pumping day on all 36 water games.
At the entrance of the waterpark there is a reception that stays open all day long where you can deliver any objects you find that do not belong to you or declare something that you have lost.
The reception is open all day. The staff on reception are always happy to help you and answer any questions you may have.
There are changing rooms, shower rooms and lockers available. Lockers are secure for you to keep your personal items throughout the day.
There is a taxi point right outside the park and there are always taxis available from this point. If you should have difficulty in finding a taxi here then someone at reception is always available to call one for you.
You will definitely come across our professional photographer amongst all the other people you will meet in Watercity. He is always ready to photograph you alone or with your friends at all the rides and sites around the park.
The park has a large car park which can be used by anyone visiting the park and is also where the coaches drop off and collect groups.